Refund policy

1. Request a return within 30 days

Submit your return request within 30 days of delivery. For a change-of-mind return, items must be unused, in their original condition and packaging, and returned with all included parts and accessories. Keep your order number or proof of purchase.

2. Get return instructions and the correct address

Use the Contact Us page with your order number, the item you want to return, and the reason for the request. The Store will send the applicable return address and instructions after reviewing your request. Please wait for these instructions before sending anything back; the sender address on your parcel may not accept returns.

3. Return shipping and fees

For change-of-mind returns, customers pay return shipping. If the item arrives damaged, defective, or different from what you ordered, the Store covers return shipping when a return is required. There is no restocking fee for eligible returns.

4. Damaged, defective, or incorrect items

Contact the Store with your order number and a description of the issue. If possible, include photos of the item, the problem, and the package so the Store can review your request. Keep the item and packaging until you receive instructions.

5. Refunds and cancellations

Approved refunds are issued to your original payment method within 10 business days after the returned item is received and inspected. Your payment provider may take additional time to post the refund. You may request cancellation before your order ships through the Contact Us page. If your order has already shipped, follow the return process above.

This policy does not limit any rights available under applicable law.